Marketing Services
Qode Social does not offer refunds. Once payment is made and services have begun, the customer is committed to the full terms of the agreement. If a customer wishes to cancel services, they must provide written notice to hello@qodesocial.com.
Cancellations after the first 24 hours from the payment will not qualify for any refund. The customer will be liable for the full setup fee and any monthly fees for completed months. Any incomplete month will be rounded up to the next full month, and services will continue for all paid months unless otherwise requested by the client.
Qode Social reserves the right to modify the Marketing Campaign and its terms, including pricing, with one week’s notice. If the customer continues with the campaign after the notice period, it will be considered as acceptance of the changes.
Web Design & Professional Services
For web design and professional services, the initial deposit is non-refundable.